Cooling

Here, you will find answers to the most frequently asked questions about all SEVERIN products and services. All questions and answers are categorised by topic for optimum clarity.

Water is collecting in my refrigerator with automatic defrost function.

Check the back of your appliance’s cooling chamber to see whether the defrosting liquid outlet is blocked.

Schlagwörter: Kühlgerät, Kühl-/Gefriergerät
My refrigerator/freezer is not cooling sufficiently.

Check the location of the appliance. All refrigerators are subdivided into climate classes which you can find on the product data sheet, located on the final page of your operating instructions or on the product site at www.severin.de. These specify the permitted ambient temperatures at the place of installation.

Schlagwörter: Gefrieren, Kühlgerät, Kühl-/Gefriergerät, Kühlschrank, Eisschrank
My refrigerator/freezer is making strange noises, is this normal?

During the cooling process, the refrigerant circulates within the cooling system. This causes operating noises such as “bubbling”, “hissing” or “humming”. These noises may be louder or more frequent depending on the appliance’s setting.

Schlagwörter: Gefrieren, Kühlgerät, Kühl-/Gefriergerät, Kühlschrank, Eisschrank
Which cooling setting should my refrigerator/freezer have?

This depends on the filling level, the temperature at the place of installation and the frequency with which the appliance is opened. A higher setting is generally required in an environment in which the door of the appliance is opened more frequently than it would be in a private household with just two people, for example.

Schlagwörter: Gefrieren, Kühlgerät, Kühl-/Gefriergerät, Kühlschrank, Eisschrank
What is the function of the fast-freeze drawer in my refrigerator (appliance-dependent)?

The constructional design of the fast-freeze drawer guarantees that heat is drawn out of the food to be frozen more quickly, allowing it to freeze faster.

Schlagwörter: Gefrieren, Kühlgerät, Kühl-/Gefriergerät, Kühlschrank, Eisschrank
Do the surfaces of my SEVERIN refrigerator contain nanoparticles (e.g. silver) to create an antibacterial surface?

Our new models (from 2010) no longer contain this feature. If you require information about an older appliance, please contact our service team on +49 (0)2933/982-1460 or at service@severin.de.

Schlagwörter: Kühlgerät